XP Metal Detectors Service and Warranty Support

XP Metal Detectors Service and Warranty Support

XP Metal Detector support is a bit different from the rest.  It is best you start with contacting your dealer to try to address any potential issues.  First, give Us a Call at 888-236-6580 to help troubleshoot your metal detector.  This is the first step in diagnosing what the problem might be.  Our knowledgeable service staff will help you figure out the next step in getting your detector back up and running.  Once we have an idea of the problem, we will help direct you on what to do.

If you purchased your metal detector through Digging IT Detectors, you have an automatic no-hassle 7 return policy with us.  Call us at the number above and we will send you a new unit.  If you are outside the 7 day window, please give us a call anyway to troubleshoot your detector.   

If we cannot help, XP now has a new XP Service Center that will be handling all XP Warranty and Non-Warranty repairs.

For XP Metal Detector Repairs

XP WARRANTY AND NON-WARRANTY INFORMATION AND RETURN FORM

Please read the info below regarding XP's product warranty to confirm that the issue is covered and is eligible to be repaired/replaced under warranty.

If you believe your issue with an XP product is covered under warranty then please fill out the form and email it along with a copy of the original sales receipt to both xpservicecenter@gmail.com for return authorization.

 

If you are not sure if your issue is covered under this warranty you can contact the XP Service Center via email at xpservicecenter@gmail.com or call 774-519- 0816. The service center will attempt to assist you in troubleshooting the issue and attempt to determine if the issue is covered under warranty.

XPLORER 5 YEAR LIMITED WARRANTY

XP Metal Detectors ensures a limited warranty of its detectors for 5 years, parts and labor due to defects and/or hidden faults, from the date of purchase by the initial purchaser.

Ml-6/Ml-4 Pinpointers, Batteries, chargers and connectors carry a two-year parts and labor due to defects and/or hidden faults limited warranty

XP SERVICE CENTER
ATTN CUSTOMER SERVICE
13 EDGEWATER AVE
SHREWSBURY MA 01545
PHONE: 774-519-0816